Privacy Policy

We collect information to provide better services and educational experiences. This happens in several ways, and we want you to understand exactly what we gather and why.

When you engage with our AI-powered automation training programs, we also collect data about your learning preferences and skill development progress. This helps us customize the educational experience to match your professional goals.

We never collect sensitive personal data like financial information, health records, or government identification numbers unless specifically required for program certification purposes.

Your information serves specific purposes that directly benefit your learning experience and our ability to provide quality education services.

• Delivering course content and tracking your progress through our learning management system
• Communicating important updates about schedules, new programs, and educational opportunities
• Providing technical support when you experience difficulties with our platforms
• Analyzing learning patterns to improve our curriculum and teaching methods
• Maintaining records required for professional certification and continuing education credits
• Preventing fraud and ensuring the security of our educational platforms

We also use aggregated, anonymized data to research trends in AI and automation education. This research helps us develop more effective training programs that meet current industry needs.

We take a conservative approach to sharing your information. Your data stays with us except in specific circumstances that directly serve your educational interests.

With Service Providers: We work with trusted technology partners who help us deliver our services. These include our learning management system provider, email service provider, and payment processor. All partners sign agreements requiring them to protect your data and use it only for the services they provide to us.

For Certification Purposes: Some of our programs offer professional certifications. When you pursue certification, we may need to share your completion records with certifying bodies or industry organizations.

With Educational Partners: We occasionally collaborate with other educational institutions or companies. If you participate in joint programs, we'll clearly inform you about any data sharing beforehand.

Legal Requirements: We'll disclose information if required by Taiwan law or to protect the rights, property, or safety of our organization, students, or others.

We never sell your personal information to third parties. We never share your data for others' marketing purposes without your explicit consent.

Protecting your information isn't just a legal requirement – it's essential to maintaining the trust you place in us when you share your data.

We use industry-standard security measures including encrypted data transmission, secure servers, and regular security audits. Our staff receives ongoing training about data protection best practices.

• All sensitive data is encrypted both in transit and at rest using current encryption standards
• Access to personal information is restricted to employees who need it for their job functions
• We conduct regular security assessments and vulnerability testing
• Our systems are monitored 24/7 for potential security threats
• We maintain secure backups of educational records in case of system failures

While we implement strong security measures, no system is completely immune to threats. We continuously update our security practices as technology and threats evolve.

If we become aware of any data breach that could affect your personal information, we'll notify you promptly and take immediate steps to address the situation.

You maintain control over your personal information. Here's what you can do and how to exercise these rights:

To exercise any of these rights, contact us using the information provided below. We'll respond to your request within reasonable timeframes as required by applicable law.

We keep your information only as long as necessary to provide our services and meet legal requirements.

Active Student Records: While you're enrolled in our programs, we maintain complete records to support your learning and track progress.

Completed Program Records: After program completion, we retain educational records for seven years to support certification requirements, provide transcripts, and meet regulatory obligations.

Marketing Data: Contact information for marketing purposes is kept until you unsubscribe or request removal.

Technical Data: Website analytics and technical logs are typically retained for 24 months for security and improvement purposes.

When retention periods expire, we securely delete or anonymize your information. In some cases, we may retain anonymized data indefinitely for research and improvement purposes.

Our primary operations are based in Taiwan, but some of our service providers operate globally. When we transfer your data internationally, we ensure appropriate protections are in place.

We use service providers that comply with international data protection standards and have implemented appropriate safeguards for international transfers. These may include:

• Standard contractual clauses approved by relevant data protection authorities
• Adequacy decisions recognizing equivalent protection levels in destination countries
• Certification schemes that demonstrate appropriate data protection measures

We regularly review our international transfer practices to ensure they meet current legal requirements and best practices.

Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how our services are used.

Essential Cookies: Required for basic website functionality, including maintaining your login session and remembering your preferences.

Analytics Cookies: Help us understand how visitors interact with our website, which pages are most popular, and how we can improve the user experience.

Functional Cookies: Remember your preferences and settings to provide a more personalized experience during future visits.

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality and your user experience.

We do not use cookies for advertising purposes or share cookie data with advertising networks.

We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements.

When we make significant changes, we'll notify you through email or prominent notices on our website. For minor updates, we'll update the "Last Updated" date at the top of this policy.

We encourage you to review this privacy policy periodically to stay informed about how we protect your information.

If you continue using our services after policy changes take effect, you're indicating acceptance of the updated terms. If you disagree with any changes, please contact us to discuss your concerns or discontinue using our services.